Contact Us

We’re here to help. Whether you have a question before you buy, need technical help setting up MCP, or want to discuss a refund — send us a message and we’ll get back to you personally.

What Do You Need Help With?

All enquiries go to the same address. Use the subject line guidance below to help us route your message to the right person faster.

Pre-Sales Questions

Not sure which plan fits you? Wondering whether WP AI Builder works with your hosting environment, Elementor version, or AI client? We’ll help you decide before you buy.

Subject line: Pre-Sales — [your question]

Include: Your AI client, hosting provider, and what you’re trying to build.

Technical Support

Having trouble installing the plugin, connecting your AI client via MCP, or troubleshooting unexpected behaviour? We can walk through configuration and error logs with you.

Subject line: Technical Support — [issue summary]

Include: WordPress version, PHP version, plugin version, your AI client, and a description of the error.

Billing & Refunds

Questions about an invoice or charge, upgrading or downgrading your plan, or requesting a refund? We handle all billing matters personally and process refunds within our 14-day guarantee.

Subject line: Billing — [topic]

Include: The email on your account and your Freemius order number from your purchase confirmation.

Send Us an Email

We read every message personally. Use the subject line format from the card above so we can route your enquiry quickly.